Walking Alongside

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What Remember the Carer does

A Practical Extension of Your Church Care Team - Supporting the Families Your Church Already Cares For

Dementia doesn't stay inside the walls of a Sunday service — it shows up at 2am, in a confused phone call, in a

caregiver too exhausted to make it to church at all. We come alongside your pastoral care with:

✅ Dementia and cognitive-change education for families and ministry teams

✅ Practical, everyday support for the caregiver carrying the load

✅ Stress and burnout support, offered with faith-respectful language

✅ Ongoing non-clinical support between pastoral visits

✅ A referral partner who protects — never replaces — your pastoral relationship

This is ministry support, not medical service. We help your church do what it already wants to do: make sure no one walks this alone.

We do not diagnose, treat, prescribe, or bill insurance.

Our role is to support clients, families and caregivers between appointments and Sunday services.

Why Churches and Ministries Refer to Us

Remember The Carer partners with churches and Christian ministries to support individuals living with dementia or cognitive change, and the carers and families who walk alongside them.

Dementia is a long, complex journey. While churches offer spiritual care, belonging, and compassion, many of the daily challenges families face happen outside church life and require ongoing, specialised support.

Churches refer to Remember The Carer because we:

✅ Provide non-medical, dementia and cognitive change-informed support for carers and families
✅ Reduce isolation, overwhelm, and burnout
✅ Provide care and support to caregivers, communication and behavioural strategies
✅ Stabilize care at home
✅ Strengthen pastoral care without replacing it
✅ Help churches become more dementia and cognitive change-friendly and inclusive
✅ Works with churches and staff to support families to stay connected to their local church
✅ Ensure no one walks this journey alone

Referring is an act of care, wisdom, and partnership — extending the church’s compassion beyond its walls.

MAKE A REFERRAL

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OUR 'WHEN TO REFER GUIDE'

When to Refer Someone to Remember The Carer (For Churches).png

How to refer a person living with Cognitive Change
or their Caregiver to Remember the Carer

Two Simple Referral Options:

✅ Option 1: Secure Referral Form (Preferred)
Complete our HIPAA-compliant ✔referral form, secured and hosted by Practice Better. We contact the patient or caregiver directly upon their consent.

Simply click the refer a patient button to go directly to the referral form. It's quick and easy (2-3 mins)

✅ Option 2: Provide Our Contact Details and if desired, the Remember the Carer info documents.

Website: www.rememberthecarer.com
Phone: +1 813-426-5494 / Email: info@rememberthecarer.com

Records, Notes & Provider Communication

Clear Scope. Clean Compliance.

✅ Session notes are stored securely within our Remember the Carer HIPAA Compliant portal hosted by

Practice Better.

✅ When sharing is requested by a patient, it is done so with appropriate non-clinical reporting, via secure HIPAA compliant means directly to their determined Medical Provider. Session notes are not automatically shared, and are never shared without their explicit written consent.

✅ A Secure Portal. External providers do not have any access our HIPAA Compliant Practice Better portal

With written client consent, we may provide:

Non-clinical care coordination summaries
Caregiver capacity updates
Education completed
Observations impacting care adherence

Non-clinical support focused on dementia education, caregiver stress regulation, and practical strategies. No diagnosis or treatment provided.

Professional Boundaries

What We Do Not Do:

❌ Diagnose or treat
❌ Alter medical plans
❌ Provide therapy
❌ Bill insurance or use CPT codes
❌ Share information without consent

This protects:
✅ Clinical authority
✅ Billing compliance
✅ Liability boundaries

Remember the Carer is a valuable, non-clinical member of the physician-led care team.

Privacy, Security & Compliance Overview
Remember The Carer LLC

Our Heart & Purpose

Remember the Carer exists to support families caring for loved ones living with dementia or cognitive change — emotionally, practically, and compassionately.

We recognise that churches are often the first place families turn when caregiving becomes overwhelming. Our role is to walk alongside families with education, guidance, and wellbeing support, while honoring faith, dignity, and privacy.

Collaboration With Pastoral Care

We respect and support:

Pastoral counselling and prayer
Faith-based coping and meaning-making
Church-led care ministries

Our role complements — not replaces — spiritual care.

Privacy, Trust & Confidentiality for Church & Faith-Community Partners

We understand that families often share deeply personal information.
Even though we are non-clinical, Remember The Carer voluntarily uses HIPAA-aligned privacy practices to protect dignity and trust.

How We Protect Families

Remember the Carer is a non-medical support service, but we treat your information with the same care you would expect from a healthcare organization.

We choose to follow HIPAA-conscious privacy and security practices because your situation is personal, sensitive, and important.

How Your Information Is Protected

We use secure systems to protect your information:

Practice Better — a HIPAA-compliant care and documentation platform
Wix Secure website systems with HIPAA Eligible plan
Zoom for Health Care a HIPAA compliant video conferencing platform
Written consent before sharing information
Clear boundaries around scope and confidentiality

Information is never shared without explicit permission.

Working With Medical Providers

If the person you are referring chooses, they may give written consent for us to share non-medical summaries with their doctor or care team to support coordination. They can withdraw consent at any time.

Client Rights

Clients always have the right to:

Ask how your information is used
Request copies of our records
Say no to information sharing
Ask questions about privacy

When we partner together as the body of Christ:

✔ Families feel less alone
✔ Caregivers receive practical, compassionate support
✔ No clinical or legal entanglement
✔ Dignity, faith, and privacy are respected

We support the caregiver alongside you— so the whole family is supported.

In Simple Terms

We protect information because protecting eachcother matters.

If you ever have questions, we’re here to talk it through.

📧 info@rememberthecarer.com
🌐 www.rememberthecarer.com

TAP TO READ OUR FULL PRIVACY & DATA PROTECTION POLICY

HERE:

Church & Ministry Support Portal

Supporting Caregivers Is a Ministry — And You Don’t Have to Do It Alone

When dementia enters a family, the church often becomes the place people turn for prayer, guidance, and support. Caregiving brings emotional exhaustion, confusion, grief, and isolation -challenges that families and churches and pastoral staff are not meant to carry alone.

The Remember The Carer Church Partner Portal was created to support churches in caring for caregivers, without adding clinical responsibility or administrative burden.

By joining the Remember The Carer Church Partner Portal, your ministry gains access to trusted, practical resources designed to support caregivers with compassion, dignity, and faith-aligned guidance.

The Remember the Carer Church Partner Portal provides churches with resources to support families with:

Practical education and resources and faith-sensitive guidance for dementia and cognitive change for caregivers, pastoral teams and care ministries
Referral pathways for families who need extra support beyond the scope of the church
Dementia-aware caregiver education and support tools
Faith-aligned wellbeing and resilience resources

By partnering with Remember the Carer, your church can walk alongside families with wisdom, compassion, and confidence.

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OUR 'WHEN TO REFER GUIDE'