Two Roles

THE NATIONAL DEMENTIA CRISIS

The United States is currently experiencing a dementia crisis driven by population aging, increased life expectancy, and insufficient preparedness across healthcare, social systems, and workforce infrastructure.

Rapid population aging, workforce shortages, and high caregiver burden have positioned Florida as a focal point of the national dementia crisis, with disproportionate impacts on healthcare systems, the economy, and families statewide. (Alzheimer’s Association, 2024; Florida Department of Elder Affairs [FDOEA], 2023).

As of 2024, an estimated 6.9 million Americans aged 65 and older are living with Alzheimer’s disease—the most common form of dementia (Alzheimer’s Association, 2024). This number is expected to rise dramatically as the Baby Boomer population ages, with projections reaching 13.8 million by 2060 (CDC, 2023).

Over 11 million Americans provide unpaid care for people with dementia (Alzheimer’s Association, 2024), accounting for over 18 billion hours of unpaid support annually (Alzheimer’s Association, 2024).

Rates of anxiety and depression among dementia caregivers exceed those of caregivers for any other chronic illness. 40% experience symptoms of depression or anxiety and 60% of dementia caregivers report high emotional stress (National Alliance for Caregiving, 2020).

Fewer than 7,300 physicians in the U.S. are board-certified geriatricians, which amounts to roughly 1 geriatrician per 10,000 older adults. (Becker's Hospital Review)

Projections indicate a major gap between supply and need: estimates suggest the U.S. will require about 30,000 geriatricians by 2030 to care adequately for an aging population, yet far fewer are available — a shortfall driven by retirement and insufficient numbers entering training. (American Geriatrics Society)

THE DEMENTIA CRISIS IN FLORIDA

Florida has one of the highest proportions of older adults in the United States, making it uniquely vulnerable to the accelerating dementia epidemic.

Florida is one of the epicenters. The Alzheimer’s Association state estimates show: 580,000 Floridians age 65+ are living with Alzheimer’s dementia (often cited as among the highest totals in the country). (Alzheimer’s Association)

Florida families provide more than 1.3 billion hours of unpaid dementia care annually, valued at approximately $28.4 billion in economic contribution (Alzheimer’s Association, 2024)

Florida is projected to experience a 24% increase in dementia cases by 2030, outpacing national growth rates and placing the state among the highest-burden jurisdictions nationwide (Centers for Disease Control and Prevention [CDC], 2023).

Several counties—including Miami-Dade, Palm Beach, Pinellas, and Sarasota—report exceptionally high dementia prevalence, driven by dense concentrations of older adults (FDOEA, 2023).

The Gap You See Every Day

In addition to the pressures of the dementia crisis on the health care system, medical providers are increasingly asked to manage dementia and cognitive change in systems that are not designed for the realities of day-to-day care. Appointments are short. Needs are complex. Families are overwhelmed.

The truth is, much of what destabilizes care happens between visits—not during them. The problem isn’t a lack of medical expertise...much of what destabilizes dementia care happens outside the clinic.

Partnering with Remember the Carer supports physicians, strengthens caregivers and enhances patient wellbeing between appointments. It eases unnecessary burdens for all, reduces burnout and improve outcomes.

Partner with Us to support dementia care beyond the clinic

Remember The Carer is a non-medical dementia, cognitive change and caregiver support service designed to strengthen physician-led care between appointments.

We provide post-diagnostic education, caregiver support, and neuroscience-informed wellbeing coaching that helps families understand cognitive change, manage daily challenges, and reduce crises—without replacing or interfering with medical care.

Partnering with Remember the Carer supports physicians, strengthens caregivers and enhances patient wellbeing between appointments. It eases unnecessary burdens for all, reduces burnout and improves outcomes.

Appointments for your patients are available right now!

For patients or caregivers, 7 days per week -including after-hours and weekends.

Convenient appointments are available daily, via telehealth video in the comfort of their own space at a time that works for them.

Access your private provider portal:

Gain exclusive access to your private provider portal, where you can access resources and information specifically tailored for you, your practice, and your patients. Members are also eligible for in-service information sessions for staff and much more!

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What Remember the Carer does

A Practical Extension of Your Care Team
Medical care addresses diagnosis and treatment - We provide non-clinical support between appointments.

We provide:

✅ Post-diagnostic dementia education (non-clinical)
✅ Caregiver education and behaviour support strategies
✅ Stress regulation and burnout prevention
✅ Practical planning and care navigation
✅ Ongoing non-medical support between visits

We do not diagnose, treat, prescribe, or bill insurance.

Our role is to support patients and caregivers between appointments.

Why Providers Refer to Us

and how this helps YOU and your practice

Medical care addresses diagnosis and treatment - We support everything that happens between appointments.

Providers engage Remember the Carer to:

✅ Reduce crisis-driven calls and visits
✅ Improve caregiver capacity and follow-through
✅ Stabilize care at home
✅ Reduce non-medical issues returning to clinical settings
✅ Improve continuity between visits
✅ Reduce provider overload and burnout

When caregivers are supported, medical care is even more effective.

How to Refer a Patient or Caregiver

Two Simple Referral Options:

✅ Option 1: Secure Referral Form (Preferred)
Complete our HIPAA-compliant ✔referral form, secured and hosted by Practice Better. We contact the patient or caregiver directly upon their consent.

Simply click the refer a patient button to go directly to the referral form. It's quick and easy (2-3 mins)

✅ Option 2: Provide Our Contact Details and if desired, the Remember the Carer info documents.

Website: www.rememberthecarer.com
Phone: +1 813-426-5494 / Email: info@rememberthecarer.com

✅ Recommended EMR Documentation Language:
"Referred to Remember The Carer for non-medical dementia education, caregiver support, and wellbeing coaching. No clinical services delegated."

Records, Notes & Provider Communication

Clear Scope. Clean Compliance.

✅ Session notes are stored securely within our Remember the Carer HIPAA Compliant portal hosted by

Practice Better.

✅ When sharing is requested by a patient, it is done so with appropriate non-clinical reporting, via secure HIPAA compliant means directly to their determined Medical Provider. Session notes are not automatically shared, and are never shared without their explicit written consent.

✅ A Secure Portal. External providers do not have any access our HIPAA Compliant Practice Better portal

With written client consent, we may provide:

Non-clinical care coordination summaries
Caregiver capacity updates
Education completed
Observations impacting care adherence

Non-clinical support focused on dementia education, caregiver stress regulation, and practical strategies. No diagnosis or treatment provided.

Professional Boundaries

What We Do Not Do:

❌ Diagnose or treat
❌ Alter medical plans
❌ Provide therapy
❌ Bill insurance or use CPT codes
❌ Share information without consent

This protects:
✅ Clinical authority
✅ Billing compliance
✅ Liability boundaries

Remember the Carer is a valuable, non-clinical member of the physician-led care team.

Our Unique Approach

Two Roles

Clear, Complementary and Essential.

Mark Synot

Dementia Care Specialist

& Neuroscience Coach

Danni Synot

Neuroscience Coach & Wellbeing Alignment Mentor

Focus:

Understanding dementia and managing daily care

A Dementia Care Specialist helps families understand what is happening and how to live with dementia day to day.

They support:

Dementia education (what’s happening, why behaviours occur)

Communication and behaviour strategies

Daily routines, safety, and functional support

Planning ahead before crisis forces decisions

Supporting the person living with dementia with dignity and inclusion

In simple terms:
They help families understand dementia and what to do in daily life.

Focus:

Protecting the caregiver’s wellbeing, nervous system, and resilience

A Neuroscience Coach focuses on the care of the caregiver -the person carrying the care.

They support:

Self-care & Wellbeing
Stress and nervous system regulation

Emotional resilience under pressure

Burnout prevention and recovery

Guilt, grief, and identity loss

Clear thinking and decision-making under load

In simple terms:
They help caregivers stay regulated, clear-headed, and well enough to continue.

Why & How This Integrated Support Benefits Providers

Dementia and cognitive change rarely affect the patient alone. They reshape daily life for the person living with cognitive change and for the caregivers and family members supporting them.

In practice, this means families are often expected to understand a complex neurological condition, manage evolving behaviours and communication, make ongoing care decisions, navigate grief and uncertainty, and sustain unpaid caregiving under constant stress—often with limited guidance and little support for the caregiver themselves.

At Remember The Carer, we recognise that when families struggle between appointments, the impact is felt in the clinic: repeated questions, heightened distress, caregiver burnout, and preventable crises. Our integrated, non-medical support model helps address these challenges without extending appointment time or transferring clinical responsibility.

Our Dementia Care Specialist provides practical, condition-specific education that helps individuals and families better understand what is happening and apply realistic strategies in daily life.

Our Neuroscience & Wellbeing Alignment Coach complements this by translating brain science into simple, supportive approaches that help regulate stress, improve coping, and sustain emotional wellbeing for both patients and caregivers.

Together, this integrated support strengthens what providers are already doing—reducing non-medical burden, improving continuity between visits, supporting caregiver stability, and helping care plans hold outside the clinic. It allows providers to focus on clinical care, knowing families are supported where most dementia care actually occurs.

With more than twenty years of vast experience in

dementia care and cognitive change...you’re in great hands.

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Why Clinics Value Our Provider Portal

and how this helps YOU and your practice

Partner clinics receive secure access to a Private Provider Portal designed to support your practice, your staff, and the patients and families you serve — without duplicating or interfering with medical care.

Why Clinics Value the Provider Portal

✅ Saves time during appointments with resources onhand within a few clicks

✅ Convenience and dexterity with dementia resources and materials in one easy-to-navigate location

✅ Reduces pressure on clinicians and staff

✅ Improves continuity of care between appointments

✅ Supports families without increasing appointment time

✅ Strengthens referral confidence and outcomes

✅ Reduces Provider burnout

Through the portal, providers and authorised staff can access:

✅ Practice-ready patient education materials
Practical, plain-language handouts to help patients and families better understand dementia and cognitive change before their appointment with Remember the Carer, bridging them to tailored, in-depth suppport

✅ Referral pathways & service information
Clear guidance on when and how to refer patients or families for non-medical support, with defined boundaries and expectations.

✅ Conversation support tools for clinicians and staff

Practical prompts and language guides to assist difficult conversations with patients and families without extending appointment time.

✅ In-service education eligibility for clinic staff
Partner clinics are eligible for scheduled in-service sessions tailored to your team’s roles and needs.

✅ Burnout prevention & wellbeing resources for staff
Evidence-informed tools to support staff resilience and reduce compassion fatigue in high-emotional-load environments.

✅ Staff dementia-awareness training materials

On-demand education to build staff confidence in responding to patients and families affected by cognitive change.

✅ Updates & evidence-informed insights
Curated updates on dementia care, caregiver wellbeing, and community support trends relevant to primary and specialty care.

Request Access to Your Private Provider Portal

Privacy, Security & Compliance Overview
Remember The Carer LLC

Our Compliance Position
While non-clinical, we intentionally operate using HIPAA-aligned privacy and data protection standards to ensure safe collaboration with medical providers and care teams.

Systems We Use

Practice Better — HIPAA-compliant EMRSecure documentation

Consent management
Care coordination summaries
Secure messaging
Signed Business Associate Agreement (BAA)

Wix (HIPAA-eligible plan)

Secure website and referral forms
Role-based member access
Signed Business Associate Agreement (BAA)

Zoom for Healthcare (HIPAA-compliant Telehealth)

Encrypted
Access-controlled
Used only for live session delivery
Signed Business Associate Agreement (BAA)

Business Associate Agreements
We maintain signed BAAs with:

Wix (HIPAA-eligible plan)
Practice Better (HIPAA-compliant EMR)
Zoom Healthcare (Telehealth Platform)

Information Sharing

No external provider has direct EMR access
Information is shared only with written, client consent
Shared content is non-clinical, non-diagnostic, and care-coordination focused

Example EMR-safe referral language:
“Referred to Remember The Carer for non-medical dementia education, caregiver support, and wellbeing coaching. No clinical services delegated.”

Scope Boundaries
We do not:
Diagnose or treatAlter medical plans
Bill insurance or use CPT codes

We do:

Reinforce care plans
Support caregiver capacity
Improve follow-through between visits

Bottom Line for Providers:
Remember the Carer strengthens continuity of care without adding billing, liability, or compliance risk.

TAP TO READ OUR FULL PRIVACY & DATA PROTECTION POLICY

HERE:

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